GUIDES

Make sure to read carefully the guides, before you order, and store policies.

  1. Choose your finds.

    Review each listing, item condition, price, and available quantity carefully before adding it to your cart.

    Pre-loved and collectible items may show signs of previous ownership, so check the listing details before ordering.

  2. Review your cart.

    Check the selected items and quantities in your cart before continuing to checkout.

    Remove anything you no longer want and make sure your final selection is correct.

  3. Enter your details carefully.

    Enter your full name, active email address, mobile number, and complete shipping address carefully.

    Your contact and address details will be used for your order updates and delivery.

  4. Choose your courier and payment method.

    Select your preferred shipping courier and payment method at checkout.

    Review both selections before placing your order.

  5. Place your order.

    Complete the checkout review and place your order only when every item and detail is correct.

    Do not send payment until you receive the order email with your payment instructions.

  6. Check your order email.

    After placing your order, you will receive an email containing your order details, order number, and payment instructions.

    Keep your order number because you will need it when sending your proof of payment.

  7. Pay and send your receipt.

    Complete your payment using the method you selected within two hours of receiving your order email.

    Send your payment receipt to the payment email address and use your order number as the email subject.

    Your proof of payment will be reviewed before your order is prepared for shipment.

    SEND YOUR PAYMENT RECEIPT TO: xx3993xyarchive@gmail.com

BEFORE YOU ORDER

A careful check saves time later.

ITEM SELECTION.
Review the listing photos, description, condition, and quantity carefully.
CONTACT DETAILS.
Use an active email address and check the spelling before submitting your order.
PAYMENT.
Wait for the order email, follow its instructions, and pay within the stated two-hour window.
PAYMENT RECEIPT.
Keep your receipt and use the exact order number as the subject of your email.

STORE POLICIES

Please read these guidelines before placing your order.

POLICY 01.

DAMAGES & ISSUES.

Inspect your order as soon as it arrives. If an item is defective, damaged, or different from what you ordered, contact us within seven days of delivery and include clear photos of the item and packaging.

Keep all tags, seals, and original packaging intact until you have confirmed that the item has no issues.

We will review the report and contact you with the next steps.

POLICY 02.

CANCELLATIONS.

An in-stock order may be cancelled within three hours of placing it, provided it has not yet been shipped. Once the three-hour window has passed or the order has been dispatched, it can no longer be cancelled.

To request a cancellation, contact the support email address and use your order number as the email subject.

If you have a payment or order concern, contact us first so the issue can be reviewed against the posted order policy.

Pre-order cancellation terms will be posted separately when pre-orders become available.

SUPPORT EMAIL: xx3993xyarchive@gmail.com